Terms of Use

Aarogya Setu TERMS OF SERVICE

These terms of service (Terms) govern your use of the Aarogyasetu application for mobile and handheld devices (App) and the services provided thereunder. Please read these terms and conditions (Terms) carefully before you download, install or use the App. By clicking on the “I Agree” button, you signify your acceptance of the Terms, and your agreement to be bound by them. The Terms may be amended from time to time with notice to you. In order to continue using the App, you will be required to accept the revised Terms.

1. SERVICE OVERVIEW

The App is part of a service designed to (i) indicate whether or not you have been infeced with Covid19 as per ICMR records. (ii) provide you with useful information in relation to health, (iii) to allow you to access convenience services in relation to health, (iv) to allow you to disclose your health status by displaying a QR code or by accepting a request to share your health status through specially designed API and (v) creation of your ABHA (Ayushman Bharat Health Account). The App also allows you to conduct a self-assessment test to assess your health status. (vi) The App will facilitate your registration for a COVID-19 vaccination and will also facilitate the download and caching of digital vaccination certificates. (vii) The App will also provide you links to health related services offered by various service providers. Accessing the links will take you to external sites/applications from where these services will be provided.

2. REQUIREMENTS FOR USE

You acknowledge that if your device is switched off or in airplane mode, if GPS service on your device is turned off or if you revoke the App’s access to GPS service on your device, it will not be able capture location information, which will impair the completeness and accuracy of some of the services provided by the App. You agree to allow the App to access the phone camera to scan QR Code generated by Aarogyasetu for checking the health status and for facilitating online consultation through e-sanjeevani. You agree to allow media access permission for the App, in order to facilitate the download and storing of vaccination certificate and/or vaccination slot booking slip/receipt.

3. USE

You agree that you will only use the App in good faith and will not provide false or misleading information about yourself or your infection status. You agree that you will not do anything to throttle, engineer a denial of service, or in any other manner impair the performance or functionality of the App. You agree that you will not use the App for any purpose for which it was not intended.

4. PRIVACY

You hereby consent to the collection and use of your personal information for the provision of the Services. The details of the personal information collected and the manner in which it is collected and by whom as well as the purposes for which it will be used is more fully set out in our privacy policy which is available at https://www.aarogyasetu.gov.in/privacy-policy/ . You are free to choose not to provide this information at any time by revoking the App’s access to device services or by deleting the App from your mobile or handheld device. However, should you do so, you acknowledge that you will no longer be able to avail all of the Services.

5. DISRUPTION

You agree that you have no expectation of, or right to permanent and uninterrupted access to the Services. While the Services are intended to be accessible to you from everywhere in India on a 24×7 basis, from time to time and without prior notice of downtime, access to the App or the Services or to any part thereof may be suspended on either a temporary or permanent basis and either with respect to all or a certain class of users.

6. LIABILITY

The Government of India will make best efforts to ensure that the App perform as described but will not be liable for the failure of the App.

7. DISCLAIMER

The App is being made available on an “as-is” basis. All services such as those provided by this App are never wholly free from defects, errors and bugs, and the Government of India provides no warranty or representation to that effect or that the App will be compatible with any application, or software not specifically identified as compatible. The Government of India specifically disclaims any implied warranties of fitness for a particular purpose or non-infringement. The functioning of the App is dependent on the compliance by all registered users of the App with these Terms. Accordingly, the Government of India disclaims all liability on account of such non-compliance. The Services that are being provided are not a substitute for common prudence, medical diagnosis, or specific therapeutic and epidemiological measures necessary to combat a disease or infection.

8. DEFECT REPORTING

You can report any defects or bugs in the App or the Services to support.aarogyasetu@gov.in. The Government of India will make every endeavour to address all reported bugs and defects.

9. GOVERNING LAW

These Terms shall be governed by the laws of India.